Q 1: Are you a direct manufacture ?
Yes, we are a direct professional steel furniture's manufacturer, Located in Yinbin distict Luoyang, China. Estalished in 2008, we have nearly 10 -Year experience.
Q 2: What is your quality control?
Quality is the most important for the customers and our factory. We have ISO9001, ISO 14001,OHSAS 18001, BV, SGS, etc. We strictly manage the quality of our products in very step.
Q 3: Easy assemble?
Yes, there would be a assembling instruction in each carton. if you need, you would receive our assembling video.
Q 4: Sample is avaliable?
Yes, we could send the sample to you or just for you to test the quality.
Q 5: Which sea port would you ship your products ?
Our sea port in general would be Qingdao, Shanghai, Tianjin, Ningbo,etc. and goods could be ship by your requirement.
Q 6: What is your package ?
Our gener package is flat package,1pcs/ carton, exporting used standard 5 layers standard export carton, plyfoam and pearl cotton put inside, and paper cornor protection,wooden pallet outside .it would save place and shipping cost for you , but if you need the assembled goods, that is ok too.
Q 7: What is your products warranty and after-sale service?
All of our products have 5 years warranty , any question please contact me , we would supply you the best after-sales service .
we support Trade Assurance.With Trade Assurance, you'll enjoy:
•100% product quality protection
•100% on-time shipment protection
•100% payment protection for your covered amount
Q 8: What is your payment and trade terms?
T/T, L/C, Credit card, West union, Paypal, Alibaba Trade Assurance, etc would be our payment terms. Welcome to use Alibaba Trade Assurance. and for our Trade Terms, FOB, EXW, CFR and CIF are accepted.
Q 9: What is you delivery time?
Our production cycle would be around 25 working days after receiving the payment for our standard products.
